Refund Policy

Last updated: December 07, 2024

Money-Back Guarantee

At TinderProfile.ai, we are committed to customer satisfaction. If you are not completely satisfied with the quality of the images generated by our AI, you can request a full refund for your first order within 7 days of purchase. This is part of our "no questions asked" money-back guarantee. To initiate a refund, please contact us with a statement of dissatisfaction, and we will process your refund promptly.

Conditions for Refund Eligibility

To ensure fairness and prevent abuse, our refund policy includes the following conditions:

  • Initial Purchase Only: Refunds are only applicable to your first purchase of our image generation service, to prevent misuse of our refund offer. This policy is intended to allow you to assess the quality and effectiveness of our service fairly. Refunds are not available for additional runs or purchases of credits for the regeneration feature.
  • Intentional Misuse: Refunds will not be granted in cases where there is clear evidence of intentional misuse of our service, such as uploading images that do not meet the prescribed guidelines or that deliberately sabotage the AI's performance. This measure is in place to protect the integrity of our services and ensure all users benefit from our technology.

If you are uncertain about the suitability of your images, please consult our guidelines or contact us for assistance before submitting them. We understand the importance of trust and security in digital transactions and are committed to providing a transparent and equitable refund process.

Exceptional Circumstances

If you encounter issues such as non-delivery of the product or other exceptional circumstances that hinder your ability to use the service as intended, please contact us. We assess such situations on a case-by-case basis to determine the appropriate resolution, which may include a refund.

Contact Us

If you have any questions or need assistance with the refund process, please do not hesitate to contact us at: contact@tinderprofile.ai